Shipping policy

Kindly double-check your shipping address before placing your order. Once parcels are shipped, we’re unable to make amendments.

ORDER PROCESSING AND SHIPPING DETAILS

Shipping within Klang Valley takes 1-3 business days to arrive. Shipping within Malaysia takes 1-5 business days to arrive.

Requesting Order Changes or Address Updates: Should you need to modify your order or update your address, please contact us promptly at aera.team@aeralabs.co. Please be aware that changes cannot be guaranteed once an order has been processed and dispatched from our fulfilment centre.